Table of Content
Please share my feedback with her manager. I also love that you are an American company. This company sells sofas, sectionals, love seats, chairs and ottomans with built-in storage space and replacement fabrics. I would highly recommend Home Reserve to anyone! Whether you are a dog owner, cat owner, have kids or it’s just you this couch can grow with you in all seasons of life. It’s great quality, looks amazing, customer service is top notch and the whole process from ordering to assembling is so easy.
She was so lovely to work with and within 1 day had our replacement pieces needed. And the couch is super comfortable. We'll be looking to get another for our living room soon.
We ordered a sectional before our baby…
Also, the couches are amazingly made. I chose this company based on their ethos, which the employees, in turn, emulated thoroughly. The furniture industry has produced several e-commerce models. To achieve efficient costs of transportation, ready-to-assemble products have been developed.
Had we known, we probably would not have made the purchase even though I love the idea of washable covers. Secondly, it arrived with missing pieces. We were on a tight time crunch because our house is a vacation rental and it all had to be done in a matter of days. Thirdly, I don't think the couch is all that comfortable. I feel like I'm sitting on a couch in a doctor's office. But with all the work we did, there is NO WAY we can return it.
GREAT customer service!
I never utilized this service but I love that it’s an option. Not all couches are one size fits all. And the color we chose really brightens the room so much. So what’s involved in putting together you’re own couch from what can only be described as wooden, plastic, and foam puzzle pieces? I took the day off when ours was delivered so I could dedicate the whole day to putting the sectional together. I didn’t want to get started, then have to call it a night with boxes and cushions everywhere, and start again the next day.
There are many different types of home reserve furniture, each with its own unique benefits. Some are perfect for small spaces, while others can be more versatile and comfortable. The furniture industry is not unique in its struggle to find a sustainable internet e-commerce model. Even the dominant players in the World Wide Web market space have found profitability difficult.
Company activitySee all
But for now, consider me a happy Home Reserve customer. If I ever have need for another sofa/sectional/chair, pretty sure Home Reserve is the first place I’ll look. We purchased a large Laney Sectional and absolutely love it! We have a cat and a dog, so being able to wash the fabric and easily take it off and on is one of the reasons we love our furniture.
I love the clean, sharp lines of the cushions and the “low-profile” descriptor intrigued me because I wanted something that would give the appearance and feel of more space in our room. I was kind of over the curved, puffy cushions of our old couch, and the Ray style was exactly what we were looking for. When I had an issue with the sectional we purchased over a year ago, the company reached out to me to resolve that issue. I hadn't expected such quick and satisfying service. But, then again, that's one of the reasons I chose the company.
Closet Makeover on a Budget
2 stars for lasting almost a year. One of the sections arrived with one piece that was broken in shipping--I contacted customer service and the response was unbelievably speedy. We had a replacement piece in hand in less than a week! The assembly instructions were very thorough, the storage space is wonderful, and it's so nice to be able to configure it exactly to how we like it and our living room space. When you’re shopping for furniture, it can be hard to know what to look for.
There are so many different options and it can be hard to decide which one is right for you. One way to make the process easier is by reading home reserve furniture reviews. These reviews will help you find furniture that suits your needs and fits your budget. They’ll also give you an idea of how well the furniture has held up over time. By reading home reserve furniture reviews, you can save yourself a lot of time and hassle.
Also, the order fulfillment time was superb. From the time we placed our order to the time that the sectional arrived and was assembled was a little over two weeks. Assembly was very straightforward and the instructions are easy to follow including both written and pictorial guides. I received my sectional and it was missing fittings and also feet.
I ordered 8 pieces to make a sectional. I ordered this at first, since I figured it would be the last couch I buy. If kids or dog stained or broke it, I could just replace those pieces & not the entire thing. Well one year later & way too many pieces are broken & need to be replaced. The price for replacement is way too much.
